Trailsurfers

Privacy Policy

Last Updated: 05/09/2025

At Trailsurfers, your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have when interacting with our website.


1. Information We Collect

We may collect the following information when you use our site:

  • Analytics data: We use analytics tools (such as Google Analytics) to understand how visitors use our website. This may include information such as your IP address, browser type, pages visited, and time spent on the site. This data is collected in an aggregated and anonymised form whenever possible.

  • Contact information: If you email us or submit information through our website, we will collect the details you provide (such as your name, email address, and message).


2. How We Use Your Information

We use the information we collect to:

  • Monitor and improve the performance and usability of our website.

  • Respond to enquiries or messages you send us.

We do not sell, rent, or trade your personal information to third parties.


3. Cookies

Our website may use cookies to support analytics and improve user experience. You can disable cookies through your browser settings, though some features of the site may not function properly.


4. Data Sharing

We may share anonymised analytics data with service providers (such as Google Analytics) for the purpose of understanding site usage.
We will only disclose personal information if required by law.


5. Data Retention

  • Analytics data is retained according to the policies of our analytics provider.

  • Emails and contact submissions are kept only as long as necessary to respond to your enquiry.


6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.

  • Ask us to correct or delete your personal information.

To make a request, please contact us at ride@trailsurfers.co.


7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.


8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: ride@trailsurfers.co